Advocating for the owner’s best interest.
Working With Owners
The owner’s representative is primarily responsible for advocating the client’s best interests. He oversees the owner’s construction project. This may include an entire project or any portion. Our participation can be at any point of the building process and we can spend as little or as much time that you want.
We work to see problems coming before they arise, saving you from delays and cost overruns. We help you make sure that the project is set up for success from the beginning. We handle the hard work of dealing with contractors, subcontractors, architects, engineers, and building departments.
The owner’s rep not only consults on entire projects. He is also available to consult on any portion of the work, large or small. Many clients also like to hire him on standby and work with him when necessary.
“Below is a proposal I used with a client who was a busy corporate leader and could not oversee the project himself. He wanted someone he could trust to act as an advocate and make sure the project went well. This proposal is a good example for a complete or partial project. Please understand, agreements will vary among clients and according to their needs.”
OWNERS REPRESENTATIVE SAMPLE PROPOSAL
Owner’s rep will be available to the owner to answer questions and provide guidance. He will:
1. Examine plans and zoning allowances. Help with the hiring of contractors, architects, and other professionals who will be involved in the project.
2. Ensure that the contractor and their subcontractors are properly insured and licensed.
3. Perform onsite inspections 1 to 4 times a week for quality of workmanship, quality of materials, conformity with plans and specifications, code compliance, onsite safety, project schedule vs. progress, and general progress of the construction project. If this is a long-distance project.
4. If this a long-distance project, Webcams will be installed in order for the owner’s rep to watch the daily progress work.
5. Maintain observation reports/logs including work description, work methods, contractors on-site, weather conditions, observations, photos, etc
6. Conduct construction meetings with contractors, architects, and major subcontractors. If this is a long-distance project, meetings will be conducted via video conferencing software. These meetings should include discussions of potential or pending change orders, problems, schedule, budget, and other areas of interest.
7. Review contracts submitted by GC contractor and subcontractors signed by the owner.
8. Report to and advise the owner on issues of construction costs, schedule, coordination, and owner occupancy in writing (via e-mail).
9. Report to the owner on the progress and status of the project in writing.
10. Administer construction contracts, change orders, and have owner pay approved applications for payment.
11. Notify the owner when work is not performed in conformance with the contract documents. This shall be done after efforts to require corrective action have failed.
12. Review contracts between the selected vendors and the owner for services to be performed. When necessary enforce contract revisions to protect the owner’s interest.
13. Assist the architect and the owner in developing punch lists for project completion. Accompany the architect and the owner during punch list and warranty inspections. Ensure the proper submission of warranty and service contracts. Review of As-Built drawings.
14. Advise the owner with respect to the project completion, final payment, and warranty payments.
15. Closeout phase. Ensure that lien/claim releases are executed with all progress and final payments. Review final lien, waivers, and affidavits. Review closeout documentation from the contractor. Project closeout support.
“Martin is an excellent contractor whom I have known since 2004. He has done million-dollar constructions for us in medical office space, custom home building, and remodeling. As a project manager he oversaw the construction of medical office space of 10,000 square feet to finish on time and within budget.”
An enjoyable part of working with clients is when they join in the fun. The more they know what’s happening, the more confident they feel about the job. This was a long time client who was a joy to work with.
I always remember; Your clients are people! They are part of your Team.
I believe it is important to keep my clients up to date and as informed as they want to be in the construction process. Every client is different but most want to know what is going on and where their money is being spent.
They often have ideas and questions about the construction itself. The construction process can be hard on clients and it is extremely important that the contractor is responsive and has a good relationship with them.
In this photo we can see that my client is obviously delighted to come and see the progress on her project.